All about PMC role & responsibility in retail project

 PMC - Project Management Consultant


Management is a fundamental part of our lives; every person acts as a manager in their own way. For instance:

1) No one can exemplify good management better than a housewife; she plays an extraordinary managerial role within the family.

2) You and I manage our time for daily routines to avoid mismatches.

3) Hospitals require management to ensure the availability of doctors 24X7 for proper patient treatment.

4) Schools need management of exam schedules; similarly, they have to manage proper class schedules so that all courses can finish on time (within 10 months). This ensures no extra burden on students from day-to-day activity.


  Project Success or Failure:  


The success of a project is typically measured by whether it is completed within the specified time and under the stipulated budget. If it exceeds the budget uncontrollably, it is termed as a failure. However, there is more to a project's success than just its completion within time and budget:

1.   Meeting Customer Specifications:   A successful project ensures that it meets all the specifications and requirements outlined by the customer or client.

2.  Degree of Customer Satisfaction:   Customer satisfaction is key. A successful project not only fulfills the requirements but also leaves the customer satisfied with the end result.

3.   Level of Success in the Marketplace:   A project's success is also reflected in how well it performs in the market. This includes factors such as customer reception, demand, and overall market impact.

4.   Results in Greater Revenue and Profits:   Ultimately, a successful project translates into increased revenue and profits for the business, indicating its positive impact on the organization's financial health.

Proper management ensures that these aspects are carefully considered and executed during the project lifecycle.

The methodologies used in project management help define the project's scope, set time constraints, identify available resources, and determine when the project needs to be delivered.


Regarding the specific areas you mentioned:


  BOH (Backup of House) Back Office Area:  

- Workstations will be installed here for staff members.

- The warehouse will be finished with putty paint, gypsum partitions, and complete wall installations.

- The inward area is designated for the entry and exit of warehouse materials, including tagging processes.

- The cash room will be equipped with an AC system and a magnetic door lock for security.

- The manager's room will have installations for DVR (Digital Video Recorder) and CCTV displays.

- Separate rooms will be designated for electrical systems and servers.

- Staff entry points will have a security table, attendance reader, and storage cabinets for mobile devices and keys.

- The fun zone will include amenities such as an LED TV, reverse osmosis (RO) water system, water cooler, pantry counter, library stand, and staff mesh area for relaxation.




Vendors list of the shop fit-out

-  Civil Vendor:   Responsible for civil construction work, including walls, flooring, and structural modifications.

-   Electrical Vendor:   Handles all electrical installations, wiring, and fixtures in the shop.

-   HVAC Vendor:   Manages the heating, ventilation, and air conditioning systems, ensuring proper climate control.

-   Firefighting Vendor:   Installs fire safety equipment and systems to ensure the shop's safety.

-   Slotted Angle Rack Installation:   Installs slotted angle racks for storage and display purposes.

-   Different Machine Installation Vendor:   Installs various machines and equipment needed for the shop's operations.

-   IT Vendor:   Sets up information technology infrastructure, including computers, networks, and software.

-   SLP Vendor:   Manages security, lighting, and power-related installations.

-   Signage Supplier Vendor:   Provides signage solutions for branding and wayfinding within the shop.

-   Fixture Supplier Vendor:   Supplies fixtures such as shelves, counters, and display units for the shop's interior.

-   Light Fixture Supplier Vendor:   Supplies lighting fixtures for both functional and decorative purposes in the shop.

Additionally, suppliers for bought-out items and materials are also necessary to source specific products needed for the shop fit-out. Coordination and collaboration among these vendors are essential for a successful shop fit-out project.




BOQ, DPR, WPR, MPR, QA-QC, and Drawing and PPG.

BOQ- BOQ mean Bill of quantity.

These are generated by Shopper Stop for contractor (vendors).

In BOQ total expected work quantity and total work scope of vendor i mentioned along with it prescribed quality make.

BOQ i very important t as-

It Provide Detailed Description of All Activities t be Performed

Provide Makes, IS, & Other Quality Standard

Provide Approximate QTY of All Activities & Approximate Cost of Project




DPR- Daily progress report

It i in M excel format in which we have t provide all detail of total work done till date t shopper officials.

Shared on daily Basis.

Project schedule update.

%Completion of Activities must be real.

Highlight short-coming of vendors.

Highlight required bought out Materials.

Mention last received bought out material. 

Highlight problem regarding drawings.

Highlight practical problem of site if any.

Send Project Photograph Album(.ppt) a Project Statu report.  Attendance t be mentioned at the End of Sheet a in Format.




WPR - Weekly Progress Report


The Weekly Progress Report is in Microsoft Excel format, where we provide detailed information about the total work completed to date to the Shopper officials. It is shared on a weekly basis and includes the following:

-   Task Status & Remarks:   Activities in progress, completed, and the percentage of completion. Work in progress (WIP) is also noted.

  -   Critical Activities for Next Week:   Highlighting key tasks that need immediate attention in the upcoming week.

-   Pending Design Decisions:   Mentioning any design-related issues that are pending resolution.

-   Red Flags:   Identifying any discrepancies between the drawings/specifications and the executed work.

-   Percentage Completion:   Ensuring that the reported percentage completion is accurate and reflects the real progress.

-   Vendor Shortcomings:   Noting any shortcomings or issues with vendors and their work.

-   Required Bought-Out Material:   Highlighting any materials that need to be procured or purchased for the ongoing work.

-   Practical Site Problems:   Addressing any practical challenges or issues faced on-site and documenting them in the remarks.

-   Project Status Photo Album:   Sharing a photo album showcasing the current status of the project.

-   Security-Certified Attendance Sheet:   Ensuring that the attendance sheet is certified by security personnel, confirming the presence of staff and workers on-site.




MPR - Monthly Progress Report

The Monthly Progress Report is prepared in Microsoft Excel format, where we provide a comprehensive overview of the total work completed to date to Shopper officials. Along with the MPR, the P Tracker is also attached. The P Tracker is a combination of sheets that include vendor-wise data of all generated purchase orders (PO), expected quantities, and costs. It helps calculate the overall expected savings or extra costs of the project. 


This report is shared on a monthly basis and includes the following details:

-   Task Status & Remarks:   Activities in progress, completed, and the percentage of completion. Work in progress (WIP) is also noted.

-   Critical Activities for Next Week:   Highlighting key tasks that need immediate attention in the upcoming month.

-   Pending Design Decisions:   Mentioning any design-related issues that are pending resolution.

-   Red Flags:   Identifying any discrepancies between the drawings/specifications and the executed work.

-   Percentage Completion:   Ensuring that the reported percentage completion is accurate and reflects the real progress.

-   Practical Site Problems:   Addressing any practical challenges or issues faced on-site and documenting them in the remarks.

-   Project Photograph Album (.ppt):   Sharing a photo album showcasing the current status of the project, providing visual insights to the stakeholders.

-   Highlighting Cost Tracker Differences:   Pointing out any variations in the cost tracker and discussing the reasons behind them.

-   Highlighting P Tracker Differences:   Addressing any disparities in the P Tracker and providing explanations for the differences.

-   Security Certified Monthly Attendance Sheet:   Ensuring that the monthly attendance sheet is certified by security personnel, confirming the presence of staff and workers on-site.



Civil & dry partition line layout - It gives details about brickwork, gypsum partitions, door size, window size, etc.

Check the dimensions of the site with DWGs. In case of variation, highlight the same in an email. After approval or revision, commence brickwork and dry partition.

Check if details such as the height of all walls are mentioned.

Verify HVAC drawings for grill locations. If grills exist on the wall, space for grills should be left.

Check the direction of the door opening based on the ML drawing only.




Flooring layout-

Start flooring according t drawing start tile location only.

Check if flooring level i mention up or down for some locations. Specially for entrance Mat

See plumbing layout and make sure slope of floor must be toward core cut or drain point.

Check if any raceway layout i provided then flooring will be started after laying of race way.

Check power point location for E antenna or check point.

Confirm check point power point by electrical and IT SLP drawing too.




False ceiling layout-

Check if All Above Ceiling Service are Completed

check if proper height i possible Including Above Ceiling Service & FFL  Check if Level i Properly Maintained

Check if All Joint are Properly Filled with Compound & Jointing tape

Lighting layout- check proper height form FFL i possible or not.

Ensure that down light (t be installed on False ceiling) should not below the

duct line and if it come then Height of duct from false ceiling must be a such that down light may be installed. Count and make a record of all different type of light shown in drawing.

Lighting layout- check proper height form FFL possible or not.

Ensure that down light (to be installed on False ceiling) should not below the

duct line and if it come then Height of duct from false ceiling must be a such that down light may be installed.

Count and make a record of all different type of light shown in drawing.




About MOM*

MOM- Minute of Meeting

Minute of meeting plan t be shared with all vendors

Minute of Meeting with Client/Vendors, (Site Visit and Meeting Report) 

Meeting aligned on every Friday during on construction or the day Decided by PM)

Work completion schedule, Procurement Schedule t be Submitted by all vendors

PMC t highlight every critical Aspect on meeting.

Dependencies to be highlight in meeting.

Any correction in drawing by Client Planning team t be highlight on mail 

Required extra activity t be share with Client team.




JMR Terminology & COP 

JMR-Joint Measurement Report

JMR t be Completed with Vendor' Representative

Vendor Representative Signature are Must on sheet on Daily Basis

Before Closing of False Ceiling, Measurement of All Service t Completed. 

Measurement Process Should be One time & N Error Process

Below Floor Service t Be Measured Before Flooring Work.

Under Wall Service t be Measured Before Plaster

All Measurement Should be Completed Before Store Handover

Running/Final Bill Should be a per JMR




COP - Certificate of Payment should be as per the specified format.

COP should align with the Running/Final Bills.

COP for all vendors, including suppliers, must be completed before moving from the site.

Vendor Purchase Order (P.O.) / Invoice numbers are required for COP.

Ensure that all values are correct.

The PMC stamp must be present on the COP sheet.

All vendors will submit their bills along with the COP sheet.



Enclosures

CVCP-

Asset list

A build drawings

correspondent mails

project status report PPT

PO trackers

Dem Video

Complete file from contractor along with work completion certificate.

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